How do I know when my vehicle will arrive?

Once you’ve scheduled a ride, click View Ride and you will be taken to a live map showing your pickup and drop-off locations along with the vehicle itself. This page also displays your estimated pickup time.

We will also send a text message to the phone number you provided for your account. This message will be sent between 3-5 minutes prior to the vehicle arriving to your pickup location, giving you plenty of time to prepare and be waiting for the vehicle. A text message will also be sent to you when the driver arrives at your location to provide yet another reminder to go to the vehicle.

Did you find this article helpful?