What are the various statuses of rides within the system?

Ride has been scheduled but the pickup has not yet happened. Rides that are pending are able to be canceled by the rider or the dispatcher.

In Progress
Rider is currently on a vehicle awaiting their drop-off.

No Show
Vehicle arrived at the pickup location and the rider did not show up. Per protocol, the driver marked the rider as a no show.

Ride has been completed and the rider has been dropped-off.

Ride was canceled by either the rider or dispatcher.

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