Traveler

What is TransLoc Traveler?

TransLoc Traveler is the only visualization and planning tool that helps you truly understand your riders. Benefits Analyze See how riders move to, through and away from your system. Inform Communicat...

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How do I log into Traveler?

All accounts are shared across any TransLoc product you have access to. Users with Manager accounts can use them to sign into Traveler if the agency administrator has given them permission, and vice-versa. Simp...

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Can I use Traveler from my phone or tablet?

You can, but you probably shouldn't. Traveler is optimized for a desktop/laptop/large screen environment. Although you can still access Traveler on other devices, including mobile phones, it is not fully suppor...

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How does Traveler detect rides and riders?

Starting with rider location data collected by our servers, we isolate records that place devices within 100 meters of known vehicle positions. This vehicle data is collected and stored automatically from the v...

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Is rider privacy protected? How so?

Yes, rider privacy is protected. Although we use a unique identifier to match location data to a single device, we do not associate that information with any personal information. We never display device-specif...

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How frequently is Traveler updated with new rider data?

When a rider has one of our mobile applications with location tracking enabled, they automatically upload cached position history when they use that application. While we collect data in a low-power mode betwee...

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What if a rider does not want to send location data? Can they disable location data and continue to use the TransLoc Rider application?

Absolutely. Location data collection is totally optional and anonymous. Riders can continue to use all features of our mobile applications (including standard location services) without tracking enabled. If the...

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How can riders turn off location tracking within TransLoc mobile applications?

Within TransLoc's iOS and Android applications, there is an option under the settings menu to opt out of our location tracking system. At any time, a user may also choose to resume sharing their location data t...

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How is Traveler data more useful than APC data?

Automatic Passenger Count systems, or APC for short, use sensors installed in vehicles to track the number of people getting on and off of a vehicle. While this information can be used to estimate vehicle load ...

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Is the data collected from Traveler statistically relevant?

The information that TransLoc collects for Traveler is meant to be a complement to other services, planning tools, and surveys. In many cases the data from Traveler is statistically significant to an agency, bu...

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