OnDemand Driver

What tablets are compatible with the TransLoc OnDemand Driver application?

Any iPad that can support iOS v10 or higher can run the TransLoc OnDemand Driver application. Please see below for Apple's list of iOS v10 supported devices: iPad Pro 12.9-inch iPad Pro 9.7-inch iPad Air...

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Where can I download the TransLoc OnDemand Driver application?

The Driver application can be downloaded from the Apple store.

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How do I log into the OnDemand Driver application?

To log into the application, simply do the following: Open the OnDemand Driver application on the tablet. Enter your TransLoc username and password. Don't have an account? Reach out to your transit agency...

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How do I log out of the OnDemand Driver application?

To logout of the application, simply do the following: In the top left corner of the app, tap the Vehicles button. In the top left corner of the app, tap the Agencies button. In the top left corner of th...

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Why am I unable open other applications on the OnDemand Driver tablet?

All tablets purchased from TransLoc include MDM (Mobile Device Management) software. Please see your transit agency's administrators if you have any questions or concerns with regard to MDM software and how it ...

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How do I pick up and drop off a rider through the OnDemand Driver application?

1. After your tablet automatically receives a ride request, you will be presented with the following information: Location of the pickup (top of the screen, in this case 2 Park Drive, Research Triangle Par...

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How do I add walk-up requests through the OnDemand Driver application?

Assuming your agency accepts walk-up riders, it’s very simple to let them board: Tap the green Walk Up button on the bottom right corner of the tablet. Enter the required information. Tap the Save button...

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How do the OnDemand Driver tablets connect to the TransLoc system?

Wirelessly, via 3G/4G networks.

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How is the system aware of my vehicle's location?

Each tablet sends a location update to TransLoc's servers on a regular basis. This data allows TransLoc to know exactly where the vehicle is located at all times.

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Am I required to use the turn-by-turn directions that are generated by the OnDemand Driver application?

No, you are not. You can take alternate routes if they appear to be quicker than the suggested route.

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